{"id":11884,"date":"2026-03-23T14:39:35","date_gmt":"2026-03-23T13:39:35","guid":{"rendered":"https:\/\/republify.se\/?post_type=product&#038;p=11884"},"modified":"2026-04-10T07:23:26","modified_gmt":"2026-04-10T06:23:26","slug":"itil-version-5-foundation-inkl-certifiering","status":"publish","type":"product","link":"https:\/\/republify.se\/index.php\/produkt\/itil-version-5-foundation-inkl-certifiering\/","title":{"rendered":"ITIL (version 5) Foundation (inkl certifiering)"},"content":{"rendered":"<p data-start=\"1919\" data-end=\"1965\"><strong data-start=\"1919\" data-end=\"1963\">1. Digital produkt- och tj\u00e4nstehantering<\/strong><\/p>\n<ul data-start=\"1966\" data-end=\"2094\">\n<li data-start=\"1966\" data-end=\"2008\">\n<p data-start=\"1968\" data-end=\"2008\">Grundl\u00e4ggande begrepp och definitioner<\/p>\n<\/li>\n<li data-start=\"2009\" data-end=\"2094\">\n<p data-start=\"2011\" data-end=\"2094\">Interaktionstyper som m\u00f6jligg\u00f6r v\u00e4rdeskapande<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2096\" data-end=\"2123\"><strong data-start=\"2096\" data-end=\"2121\">2. Service-relationer<\/strong><\/p>\n<ul data-start=\"2124\" data-end=\"2249\">\n<li data-start=\"2124\" data-end=\"2153\">\n<p data-start=\"2126\" data-end=\"2153\">Roller och relationstyper<\/p>\n<\/li>\n<li data-start=\"2154\" data-end=\"2249\">\n<p data-start=\"2156\" data-end=\"2249\">Betydelsen av nytta, garanti, upplevelse och h\u00e5llbarhet<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2251\" data-end=\"2298\"><strong data-start=\"2251\" data-end=\"2296\">3. Fyra dimensioner av service management<\/strong><\/p>\n<ul data-start=\"2299\" data-end=\"2412\">\n<li data-start=\"2299\" data-end=\"2412\">\n<p data-start=\"2301\" data-end=\"2412\">Holistiskt perspektiv p\u00e5 organisation, information, partner och processer<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2414\" data-end=\"2454\"><strong data-start=\"2414\" data-end=\"2452\">4. ITIL Value System &amp; Value Chain<\/strong><\/p>\n<ul data-start=\"2455\" data-end=\"2557\">\n<li data-start=\"2455\" data-end=\"2481\">\n<p data-start=\"2457\" data-end=\"2481\">Ramverkets komponenter<\/p>\n<\/li>\n<li data-start=\"2482\" data-end=\"2557\">\n<p data-start=\"2484\" data-end=\"2557\">Syfte och aktiviteter i v\u00e4rdekedjan<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2559\" data-end=\"2588\"><strong data-start=\"2559\" data-end=\"2586\">5. V\u00e4gledande principer<\/strong><\/p>\n<ul data-start=\"2589\" data-end=\"2722\">\n<li data-start=\"2589\" data-end=\"2644\">\n<p data-start=\"2591\" data-end=\"2644\">Principernas roll i beslutsfattande och f\u00f6rb\u00e4ttring<\/p>\n<\/li>\n<li data-start=\"2645\" data-end=\"2722\">\n<p data-start=\"2647\" data-end=\"2722\">Praktisk till\u00e4mpning i organisationen<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2724\" data-end=\"2753\"><strong data-start=\"2724\" data-end=\"2751\">6. Management Practices<\/strong><\/p>\n<ul data-start=\"2754\" data-end=\"2880\">\n<li data-start=\"2754\" data-end=\"2790\">\n<p data-start=\"2756\" data-end=\"2790\">Introduktion till ITIL-practices<\/p>\n<\/li>\n<li data-start=\"2791\" data-end=\"2880\">\n<p data-start=\"2793\" data-end=\"2880\">Fokus p\u00e5 kontinuerlig f\u00f6rb\u00e4ttring och dess modell<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2882\" data-end=\"2914\"><strong data-start=\"2882\" data-end=\"2912\">7. V\u00e4rdefl\u00f6deskartl\u00e4ggning<\/strong><\/p>\n<ul data-start=\"2915\" data-end=\"3049\">\n<li data-start=\"2915\" data-end=\"2951\">\n<p data-start=\"2917\" data-end=\"2951\">Syfte och nytta med kartl\u00e4ggning<\/p>\n<\/li>\n<li data-start=\"2952\" data-end=\"3049\">\n<p data-start=\"2954\" data-end=\"3049\">S\u00e5 anv\u00e4nds v\u00e4rdefl\u00f6deshantering f\u00f6r att optimera fl\u00f6den<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p data-start=\"1363\" data-end=\"1397\"><strong>Efter kursen ska deltagaren kunna:<\/strong><\/p>\n<ul data-start=\"1399\" data-end=\"1876\">\n<li data-start=\"1399\" data-end=\"1464\">\n<p data-start=\"1401\" data-end=\"1464\">F\u00f6rst\u00e5 k\u00e4rnbegrepp inom digital produkt- och tj\u00e4nstehantering<\/p>\n<\/li>\n<li data-start=\"1465\" data-end=\"1527\">\n<p data-start=\"1467\" data-end=\"1527\">Beskriva service-relationer och deras roll i v\u00e4rdeskapande<\/p>\n<\/li>\n<li data-start=\"1528\" data-end=\"1584\">\n<p data-start=\"1530\" data-end=\"1584\">F\u00f6rklara de fyra dimensionerna av service management<\/p>\n<\/li>\n<li data-start=\"1585\" data-end=\"1634\">\n<p data-start=\"1587\" data-end=\"1634\">F\u00f6rst\u00e5 v\u00e4rdesystemet och v\u00e4rdekedjan i ITIL (version 5)<\/p>\n<\/li>\n<li data-start=\"1635\" data-end=\"1697\">\n<p data-start=\"1637\" data-end=\"1697\">Till\u00e4mpa ITIL:s v\u00e4gledande principer i praktiska scenarier<\/p>\n<\/li>\n<li data-start=\"1698\" data-end=\"1759\">\n<p data-start=\"1700\" data-end=\"1759\">K\u00e4nna igen struktur och roll inom centrala ITIL-practices<\/p>\n<\/li>\n<li data-start=\"1760\" data-end=\"1876\">\n<p data-start=\"1762\" data-end=\"1876\">F\u00f6rst\u00e5 v\u00e4rdefl\u00f6deskartl\u00e4ggning och dess p\u00e5verkan p\u00e5 kontinuerlig f\u00f6rb\u00e4ttring<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p data-start=\"825\" data-end=\"860\"><strong>Denna kurs riktar sig till dig som:<\/strong><\/p>\n<ul data-start=\"862\" data-end=\"1123\">\n<li data-start=\"862\" data-end=\"911\">\n<p data-start=\"864\" data-end=\"911\">arbetar med digitala produkter eller tj\u00e4nster<\/p>\n<\/li>\n<li data-start=\"912\" data-end=\"966\">\n<p data-start=\"914\" data-end=\"966\">\u00e4r verksam inom IT-, service- eller produktledning<\/p>\n<\/li>\n<li data-start=\"967\" data-end=\"1027\">\n<p data-start=\"969\" data-end=\"1027\">vill f\u00f6rst\u00e5 hur ITIL-principer anv\u00e4nds f\u00f6r v\u00e4rdeskapande<\/p>\n<\/li>\n<li data-start=\"1028\" data-end=\"1123\">\n<p data-start=\"1030\" data-end=\"1123\">f\u00f6rbereder dig f\u00f6r certifiering p\u00e5 ITIL Foundation-niv\u00e5<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>I priset ing\u00e5r ett certifieringsf\u00f6rs\u00f6k:<\/strong><\/p>\n<ul>\n<li data-start=\"3085\" data-end=\"3110\">\n<p data-start=\"3087\" data-end=\"3110\">40 flervalsfr\u00e5gor<\/p>\n<\/li>\n<li data-start=\"3111\" data-end=\"3129\">\n<p data-start=\"3113\" data-end=\"3129\">60 minuter<\/p>\n<\/li>\n<li data-start=\"3130\" data-end=\"3165\">\n<p data-start=\"3132\" data-end=\"3165\">Klar certifiering kr\u00e4ver 65 % (26\/40)<\/p>\n<\/li>\n<li data-start=\"3166\" data-end=\"3243\">\n<p data-start=\"3168\" data-end=\"3243\">Genomf\u00f6rs online via PeopleCert<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><em>Acknowledgements. ITIL\u00ae is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.<\/em><br \/>\n<em>Accredited ITIL 4 training is provided by Brivalo, accredited by Peoplecert.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h3>Kursen levereras i samarbete med Brivalo<\/h3>\n<p><img decoding=\"async\" class=\"alignleft size-medium wp-image-11863 lazyload\" data-src=\"https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-300x86.png\" alt=\"\" width=\"300\" height=\"86\" data-srcset=\"https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-300x86.png 300w, https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-1024x294.png 1024w, https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-768x221.png 768w, https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-1536x441.png 1536w, https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-2048x588.png 2048w, https:\/\/republify.se\/wp-content\/uploads\/2026\/03\/TPG_Brivalo_BK_2D2D2D_Logotyp-600x172.png 600w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/86;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>&#8221;New ITIL&#8221; &#8211; ITIL\u00ae (version 5) Foundation introducerar den senaste versionen av ITIL-ramverket, anpassad f\u00f6r digitala produkter och tj\u00e4nster i moderna verksamheter. <\/strong><\/p>\n<p><em><strong>Kursen ger dig en helhetsf\u00f6rst\u00e5else f\u00f6r hur v\u00e4rde skapas genom produkt- och tj\u00e4nstehantering, service-relationer, styrmodeller och kontinuerlig f\u00f6rb\u00e4ttring. <\/strong><\/em><\/p>\n<p>Kursinneh\u00e5llet baseras p\u00e5 aktuell PeopleCert-ackrediterad ITIL-version och i kursavgiften ing\u00e5r \u00e4ven ett certifierings-f\u00f6rs\u00f6k.\u00a0Inga formella f\u00f6rkunskaper kr\u00e4vs, kursen \u00e4r \u00f6ppen f\u00f6r b\u00e5de nyb\u00f6rjare och erfarna yrkespersoner som beh\u00f6ver en strukturerad introduktion till ITIL 5<\/p>\n<p><strong>\u00d6ppna\/Schemalagda kursdatum<br \/>\n<\/strong><\/p>\n<p><em>Vi inv\u00e4ntar kursdatum och uppdaterar direkt n\u00e4r detta \u00e4r klart!<\/em><\/p>\n","protected":false},"featured_media":11885,"comment_status":"open","ping_status":"closed","template":"","meta":{"wds_primary_product_brand":0,"wds_primary_product_cat":0},"product_brand":[],"product_cat":[137,30,52,203],"product_tag":[],"class_list":{"0":"post-11884","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-ai","7":"product_cat-business","8":"product_cat-itil","9":"product_cat-industri","11":"first","12":"instock","13":"taxable","14":"shipping-taxable","15":"purchasable","16":"product-type-simple"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/product\/11884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/comments?post=11884"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/media\/11885"}],"wp:attachment":[{"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/media?parent=11884"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/product_brand?post=11884"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/product_cat?post=11884"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/republify.se\/index.php\/wp-json\/wp\/v2\/product_tag?post=11884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}